Frequently Asked Questions
Everything you need to know about your ShopRomantix experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items in their original, unopened packaging. Please contact our support team to initiate a return authorization.
Are your packages shipped discreetly?
Yes, all orders from ShopRomantix are shipped in plain, unmarked packaging to ensure your privacy and security.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and Apple Pay for a seamless checkout experience.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placement, and we will do our best to accommodate your request.
Do you ship internationally?
Currently, we ship to the United States and Canada. International shipping rates and delivery times vary by location and are calculated at checkout.